Business Transformation

The global proliferation of social media has not only changed how customers perceive organizations but also where employees want to work and how they want to be rewarded for their contribution. It is almost normal behaviour for employees to leave their organizations long before the customer realizes trouble at the enterprise.

Similar to the 1980s when the product quality was essential to be in the market, the flexible and innovative culture has become necessary ingredients for most organizations to compete. Successful managers are striving to quickly move beyond building basic capabilities to capabilities that help develop and deliver the Final Value Products.

QRS Business Transformation (BT) professionals have integrated leading disciplines such as Strategic Planning, Enterprise Architecture, Program and Project Management, Portfolio Management, System Development, Management and Organization Change Management into an integrated value chain process – called the Capability Based Value Delivery (CBvd™) life cycle. This process helps create the capabilities necessary to create an agile and innovative culture.

We have successfully deployed the CBvd™ process to help mature supporting processes quickly and effectively. This enables our client organization to deploy the following capabilities and realize tangible business benefits:

• Continuous Planning and Governance – the ability to plan and govern enterprise business and It planning process and measure its performance using the following measures:
  • Plan Effectiveness – measures how the investment plan delivers the intended business outcomes
  • Time and Cost to Plan and the governance of the Business and IT Plans
  • Plan Efficiency – measures on-time and on-budget completion of all capability transformation programs
  • Stakeholder Satisfaction – measures the satisfaction of the involved stakeholders
• Business Strategy – the ability to define, deliver and exploit the business strategy and associated Enterprise Capabilities:
  • Cost and Time – measures the cost and time to transition the required capabilities to the required level of performance
  • Capability Performance – Benchmarks the capability performance to the industry and what is possible to engineer
  • Strategy Goals – measures the expected business outcome
• Innovative Organization – industrialize your innovative culture and measure its effectiveness through the following performance indicators
  • Margins – measures the profit margins
  • Market share – measures the industry market share
  • Learning – measures the organization’s learning index
  • Pipeline – measures the value of your innovations pipeline
• Scalable and Agile Enterprise – Scalability and Agility can co-exist, as long as you manage the competing pressures. Measure the effectiveness of your IT Organization through the following key performance indicators
  • Scalable Enterprise – % of the total IT spend on shared capabilities
  • Optimized Enterprise – benchmarks the performance of key business processes against the industry, what is possible and of the customer’s expectations
  • Responsive Enterprise – the time to market
  • Innovative – the Innovation Pipeline
• Business Transformation Capability – Most organizations have deep expertise in how to run their business, however, they often lack fundamental competencies to transform their business. This function measures the performance of BT Capabilities by:
  • The maturity of Strategic Planning, Enterprise Architecture, Project Management, the System Development Life Cycle and the Value Realization process
  • Measuring the performance of each discipline by standard effectiveness and efficiency measures

The QRS Advantage

• QRS Architects and Program Managers have extensive planning and execution experience across a broad range of industries, business problems and geographies.
• QRS talent is specifically hired for their unique understanding of both business and IT and for their recognized thought leadership skills.
• We specifically factor business outcomes such as business growth, cost management, asset utilization and process efficiency into all of our engagements.
• To gain further insight on QRS expertise and reach, please review the Services that are pertinent to your interest and contact the QRS Team