Mature Business Transformation Capabilities

Background

Business transformation is about the organization’s ability to – identify required capabilities, transition their performance to the desired state and exploit them to affect one or more of the following enterprise performance measurement categories:

  • Return on Assets
  • Customer Experience
  • Supplier Performance
  • Organization Learning

To mature your business transformation capability, multiple disciplines such as strategic planning and governance, enterprise architecture, program and project management, organization change management and IT service management have to work in unison. Just like the diameter of the bottleneck controls the flow of fluid, the least mature discipline controls an organization’s ability to transform your business.

QRS experts can work with your staff to identify the bottleneck disciplines, develop a program to mature the discipline and improve its capacity through our Capability Based Value Delivery (CBvd™) toolkit and the EC/p software. Let us help you measure and improve the performance of your Business Transformation Capabilities through proven performance Metrics.


Performance Metrics

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The QRS Capability Based Value Delivery (CBvd™) process defines five phase gates. We have identified key disciplines that have the explicit ACCOUTABILITY and RESPONSIBILITY to deliver all services within the gate and meet the expected service level agreements in terms of cost, time and quality.

Once these capabilities can deliver these services within the expected service level agreements (SLAs) without creating bottlenecks in the Business Transformation programs, then you have realized the required business transformation capabilities.


Relevant Blogs



Test your BT Capability?

Let us demonstrate to you the value of the EC/p to help define your bottlenecks and opportunities for improvement in your BT process. For further discussion, contact the QRS Team

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