Typically, Information Technology programs are inherently complex because their wickedness nature. Health Information Technology (HIT) project get layered with additional complexity as we discuss below: Technology Complexity: Information management technology in healthcare is complex because of differences in diverse stakeholder technology needs, mobile environment, need for meaningful information at the bedside in the most conducive … Read more →

Despite billions of dollars in incentives, the adoption of latest information and communication technology (ICT) capabilities, healthcare is still far behind other industries. This sentiment was well expressed by a number of speakers and researchers at the IHI.org (Institute for Healthcare Improvement) conference last month in Orlando. While it was recognized that the current Health … Read more →

In the November 2012 edition of the Harvard Business Review, Dr. John P. Kotter published an article titled ACCELERATE. He pointed out that most innovative companies capitalize on today’s rapid-fire strategic challenges and still make their numbers. The main thesis of his argument was that organizations should have two operating systems: Organization Structure: Organizations have … Read more →

If you have ever been part of a Business Transformation (BT) program, then it’s not a surprise that the likelihood of the BT program delivering required benefits at a planned cost, within an acceptable risk and timeline is very low. A recent study by Oxford University – once again – has confirmed that BT programs … Read more →

There is an inherent conflict in the way IT and the Business – lets define Business as anyone who is not IT – stakeholders measure the impact of information and communication technologies (ICT) on the key performance indicators of the enterprise namely: market share, profit margins and value in the pipeline. The IT Organization feels … Read more →